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Privacy Policy

We have teamed with Yahoo! to make buying quick and easy.

When you order from our web site, your account information will be collected and used by Yahoo! and subject to the Yahoo! Privacy Notice.

In addition, Yahoo! will provide us with your account information, which will be subject to our privacy policy as set forth below.

SECURITY AND PRIVACY INFORMATION SECURE ORDERING

Your online credit card transactions are secure with Berktree.com. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

Making a credit card purchase is just as safe on our Web site as it is by telephone, but if you're not comfortable ordering online, please contact us toll-free at 866-505-5333.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.

As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

The Information We Collect

Whenever you shop with Berktree.com, we obtain from you the information we need to complete your transaction. This may include your name, address, credit card information, telephone number, and e-mail address.

How We Use The Information We Collect

We use the information we collect for various purposes, including:

to complete your purchase transactions;
to provide the services you request;
to send you our catalogs and other offerings by mail;
to keep you informed about the status of your orders;
to identify your product and service preferences, so we can notify you of new or additional products, services,
and promotions that might be of interest to you;
to notify you of product recalls or provide other information concerning products you have purchased; and
to improve our merchandise selections, customer service, and overall shopping experience.

Cookies and How We Use Them

A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to Berktree.com. We use this information to improve our site design, product assortments, customer service, and special promotions.

Accepting cookies through your Web browser is your personal choice. You can still shop and purchase from Berktree.com even if you set your browser to disable cookies.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Children's Privacy

The Children's Online Privacy Protection Act took effect on April 21, 2000. It imposes certain requirements on Web sites directed at children under 13 that collect information on those children, and on Web sites that knowingly collect information on children under 13.

We do not knowingly collect any personal information from children under the age of 13 on our Web site, and our online sweepstakes are restricted to entrants who are at least 18 years old.

No one under the age of 15 should submit any personal information to this or any other Web site without the consent of a parent or guardian.

Online Account Registration

To make online shopping faster and easier, you may register with Berktree.com. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

E-mails

You will receive promotional e-mails from us only if you have asked to receive them. Each time you receive an e-mail from Berktree.com, you will be given the opportunity to "opt-out" or stop receiving them.

If you choose to "opt-out," we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.